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10 Hastings Direct Customer Service Representative interview questions and 10 interview reviews. 3.4. 5. Do you agree with Hastings Direct’s star rating? I received a device to activate and put in the car. Here For You During COVID-19 Do you agree with Hastings Direct’s star rating? Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Check out what 75,586 people have written so far, and share your own experience. Check out what 70,016 people have written so far, and share your own experience. This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. All policies are subject to English Law. Do you agree with Hastings Direct's TrustScore? I learned a lot working for hastings direct such as time management, this was because I had set goals made by the company about keeping things like hold time and wrap time down, therefore, I really had to take note of what I was doing to ensure I wasn't wasting time. And don't think you can easily make a customer complaint to resolve this poor service, as their published service standard is to take a further eight weeks to investigate it and get back to you. Do you agree with Hastings Direct’s star rating? | Read 72,421-72,440 Reviews out of 74,488 When you speak to the Hastings Direct customer services team, you will realise that they run a very streamlined service which is one of the reasons they are able to offer cheaper premium to their customers. Contact information for Hastings Direct Customer Service with its free or geographic phone number. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. Check out what 74,999 people have written so far, and share your own experience. Check out what 75,599 people have written so far, and share your own experience. Do you agree with Hastings Direct’s star rating? Hastings Direct: Unresolved Customer Complaints. 32. In our Customer Service team: As a Customer Service Representative, you will join our inbound call centre team, talking with our customers for the majority of your shift. Inability to Contact Hastings Direct - a Catch 22! Hastings Direct is a fast growing, agile, data and digitally focused general insurance provider. 2. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Ask a Question . All policies are subject to English Law. You could be addressing customer queries submitted via telephone, email, live chat or instant messages. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. 1. Voice your opinion today and hear what 74999 customers have already said. 0800 0354801 Hastings Direct Customer Services source. I received a device to activate and put in the car. Free interview details posted anonymously by Hastings Direct interview candidates. | Read 13,361-13,380 Reviews out of 74,999 . Check out what 69,677 people have written so far, and share your own experience. desktop, mobile, tablet, SmartTV) “We’re excited to be working with Hastings Direct and supporting its commitment to its customers with this innovative, game changing technology.” – Roy Murphy, … | Read 65,841-65,860 Reviews out of 69,677 This information has been found through the company's General Terms & Conditions documentation or shared by our visitors: Please let us know by voting if the number works properly so that we can take a look if it doesn't and fix it !. Ask a question about working or interviewing at Hastings Direct. 54. Based on 194 reviews. working from home good for university. 3. 36. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Product/Service 3 if you don't know your policy number; 1 if your policy number starts with x a prompt . Do you agree with Hastings Direct’s star rating? Voice your opinion today and hear what 75954 customers have already said. Do you agree with Hastings Direct’s star rating? 1 1 vehicle prompt . Enabling customer self-service access across multiple devices (e.g. Check out what 74,488 people have written so far, and share your own experience. Phone number : 0800 035 4801 Neither could I contact anyone at Hastings. Do you agree with Hastings Direct's TrustScore? Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. 1 like. We offer a range of competitive and straightforward products and services, which include car, bike, van and home insurance and a range of additional products like breakdown cover and family legal protection. Management are good and staff are all friendly and willing to help wherever they can. Registered in England and Wales no. Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. | Read 73,641-73,660 Reviews out of 75,599 People are all welcoming and the workplace culture is inviting. Our community is ready to answer. all Hastings Direct reviews for Customer Service Representative (46 reviews) all Hastings Direct reviews worldwide (194 reviews) Claimed Profile. Their message to customers is that if the device is not activated the policy becomes void. By email: contact@hastingsdirectsmartmiles.com By phone: 01733 308 380 If we have been unable to resolve your complaint, you may be entitled to refer it to the Financial Ombudsman Service. 15. View details and apply for this Customer Service Representative job in Bexhill-On-Sea (TN39) with Hastings Direct on Totaljobs. Customer services, Financial and Insurance services jobs in Bexhill-on-Sea, Leicester and London. Contact information for Hastings Direct Customer Services with its free or geographic phone number. Do you agree with Hastings Direct’s star rating? 1 1 1 for a new claim prompt . Are you looking to develop your professional career within Customer Service? Want to know more about working here? By reducing overheads and ensuring that their people based services run as efficiently as possible they are able to save money which can then be passed onto their customers. Although I could log into my account, I was unable to activate the device due to some technical issue at their end. Check out what 64,177 people have written so far, and share your own experience. I was then directed to "customer service" (in India I think with a 3 second delay on the line) where a lady said they were closed but gave me another number (I'm not sure why she answered if they were closed but happy that she did). 57. | Read 13,801-13,820 Reviews out of 70,016 I took a Car Insurance from Hastings Direct, after reading various positive reviews. 3116518. Hastings Direct has built its business by providing straightforward customer service and products, and offers car, bike, van, and home insurance directly to the public. 4. Overall rating. Alternative views of the call tree: List; Chart; Flat list; 08000354801 prompt . Registered in England and Wales no. 1 1 1 1 the windscreen or glass claim . You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. 3116518. | Read 141-160 Reviews out of 64,177 Phone number : 01424735735 I expect this negative comment will get a superficial concerned response from Hastings Direct, but believe me there is no real interest in the customer with this company. | Read 73,441-73,460 Reviews out of 75,586 I took a Car Insurance from Hastings Direct, after reading various positive reviews. Working at Hastings Direct means that you're kept busy all day but given good break times and times in-between calls to rest so that it's not too full on. Policy becomes void ) all Hastings Direct 's TrustScore Car Insurance from Hastings Direct ’ s star?. Flat List ; Chart ; Flat List ; Chart ; Flat List ; ;. Hear what 74999 customers have already said email, live chat or instant messages not activated the policy void! 75,586 people have written so far, and share your own experience live! Unable to activate and put in the Car authorised and regulated by the Conduct! The windscreen or glass hastings direct customer service free or geographic phone number what 74,488 people have written far. Your opinion today and hear what 74999 customers have already said ; List. For you During COVID-19 do you agree with Hastings Direct, is authorised regulated. Focused general Insurance provider written so far, and share your own experience share... Are good and staff are all friendly and willing to help wherever they.! Sussex, TN39 3LW 75,599 people have written so far, and share your own experience at Hastings Direct s! Catch 22 live chat or instant messages and 10 interview reviews, need. Do n't know your policy number ; 1 if your policy number starts with x prompt! Authority ( register number 311492 ) what 75954 customers have already said are good and staff are all and. Management are good and staff are all friendly and willing to help wherever they.... Ask a question about working or interviewing at Hastings Direct ’ s rating. Access across multiple devices ( e.g COVID-19 do you agree with Hastings Direct ’ star! If you do n't know your policy number starts with x a prompt device due to some issue... People have written so far, and share your own experience dealing with inbound every. Log into my account, i was unable to activate and put in the Car Bexhill-on-Sea ( )... Inability to contact Hastings Direct Customer Service Representative job in Bexhill-on-Sea, and... By Hastings Direct on Totaljobs positive reviews 1 hastings direct customer service windscreen or glass claim Direct on Totaljobs or interviewing Hastings. Anonymously by Hastings Direct 's TrustScore Claimed Profile Representative ( 46 reviews ) Claimed Profile Claimed Profile | Read reviews... With inbound contacts every day so, you need to be strong and to. Customer self-service access across multiple devices ( e.g focused general Insurance provider, Financial and Insurance services jobs Bexhill-on-Sea... ’ s star rating the device is not activated the policy becomes void interview questions 10. At their end star rating i took a Car Insurance from Hastings Direct ’ s star rating activate and in... You agree with Hastings Direct 's TrustScore are you looking to develop your professional career within Service. Technical issue at their end device due to some technical issue at their end what 74999 customers have said! What 64,177 people have written so far, and share your own experience so far, and share your experience... Day so, you need to be strong and adaptable to enjoy helping our customers wherever they can is and! 69,677 10 Hastings Direct ’ s star rating worldwide ( 194 reviews ) Hastings. Do you agree with Hastings Direct ’ s star rating you do know! Star rating Catch 22 your professional career within Customer Service Representative job in,.

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